tempo support portal

","stars":4,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/is.origo.jira.tempo-plugin/reviews/4425916","rel":"self"},{"href":"/apps/6572/tempo-timesheets-time-tracking-report?tab=reviews","rel":"alternate"},{"href":"/apps/6572/tempo-timesheets-time-tracking-report?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/is.origo.jira.tempo-plugin","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/is.origo.jira.tempo-plugin/reviews/4425916/response","rel":"self"}],"response":"

Hi Matt,

Thank you for taking the time to write such a positive review regarding Timesheets. Multiple options available for your teams to log work. It simply does not work if you want to use epics or accounts. ","stars":1,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/is.origo.jira.tempo-plugin/reviews/2961112","rel":"self"},{"href":"/apps/6572/tempo-timesheets-time-tracking-report?tab=reviews","rel":"alternate"},{"href":"/apps/6572/tempo-timesheets-time-tracking-report?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/is.origo.jira.tempo-plugin","rel":"plugin","type":"application/json"}],"helpfulVotes":1,"response":{"links":[{"href":"/rest/1.0/plugins/is.origo.jira.tempo-plugin/reviews/2961112/response","rel":"self"}],"response":"

Hi Dirk,

Thank you for reviewing Tempo Timesheets for Cloud.

If you're using a Data Center product, you should install the Data Center version of the app.Because this app has a Data Center approved version, you should purchase a Data Center license for the app.If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.Community and open-source licenses are available for server apps.

For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months.

You've got a best-in-class issue tracker, but that's only the beginning. Our client feedback is very important to us and It is unfortunate you feel that way about our Accounts and Price Tables.

Thank you for reviewing Tempo Timesheets for Cloud. ","image":{"links":[{"href":"/rest/1.0/plugins/is.origo.jira.tempo-plugin/version/1300780/screenshots/8","rel":"self"},{"href":"https://marketplace-cdn.atlassian.com/files/images/41cc8550-9845-455c-a416-5d87b696aaba.png","rel":"binary","type":"image/png"},{"href":"https://marketplace-cdn.atlassian.com/files/images/d00507ab-2dfb-4368-b937-f1f79a92d188.png","rel":"original","type":"image/png"},{"href":"https://marketplace-cdn.atlassian.com/files/images/d00507ab-2dfb-4368-b937-f1f79a92d188.png","rel":"high-res","type":"image/png"}],"width":1840,"height":900},"highlight":false,"carouselImage":{"links":[{"href":"/rest/1.0/plugins/is.origo.jira.tempo-plugin/version/1300780/screenshots/8","rel":"self"},{"href":"https://marketplace-cdn.atlassian.com/files/dcaad255-f9d5-475a-bdd6-55be3b2cf4e5","rel":"binary","type":"image/png"}],"width":920,"height":450}},{"name":"Support your billing and reporting with the time and expenses report. As we have no contact information for you, I highly encourage you to enter a We take our clients' feedback seriously, and we just released the logged versus required hours on Cloud and will be included in the next Server release.

You will notice a second tab on the export called "Users", where you will see all users regardless of time being logged. To find older Tempo Timesheets: Time Tracking & Report versions compatible with your instance, you can look through our To find older Tempo Timesheets: Time Tracking & Report versions compatible with your instance, you can look through our Customers have installed this app in at least 25,239 active instances.Customers have installed this app in at least 25,239 active instances.Customers have installed this app in at least 25,239 active instances.Hola! If the \"new look\" is not finished yet, keep the old until it is or, at least, keep the old available until the new is ready.

If you would like more support regarding this issue, I encourage you to open a ticket with us and we can schedule a meeting to further discuss.

Extend your trial by generating a new evaluation license key from Atlassian Marketplace.

If you need more extensive planning for your team, you can experience the new resource planning features in Tempo Planner for both Jira Server, Jira Data Center and Jira Cloud. Also the new time sheet consumes way more space. We are constantly looking for feedback and we've recently launched our new Idea Portal where we encourage feature requests to be submitted for review.

Read Before You Upgrade for tasks that you might be required to do.

We currently have a task force in place to re-evaluate our current reporting functionalities and review our client's expectations and how we can improve. ","image":{"links":[{"href":"/rest/1.0/plugins/is.origo.jira.tempo-plugin/version/1002010/screenshots/4","rel":"self"},{"href":"https://marketplace-cdn.atlassian.com/files/images/e9a30584-265f-4843-8d64-0aaeaf54bfe9.png","rel":"binary","type":"image/png"},{"href":"https://marketplace-cdn.atlassian.com/files/images/bcb976ef-d701-436c-9b00-cd98aec5804d.png","rel":"original","type":"image/png"},{"href":"https://marketplace-cdn.atlassian.com/files/images/bcb976ef-d701-436c-9b00-cd98aec5804d.png","rel":"high-res","type":"image/png"}],"width":1840,"height":900},"highlight":false,"carouselImage":{"links":[{"href":"/rest/1.0/plugins/is.origo.jira.tempo-plugin/version/1002010/screenshots/4","rel":"self"},{"href":"https://marketplace-cdn.atlassian.com/files/images/e9a30584-265f-4843-8d64-0aaeaf54bfe9.png","rel":"binary","type":"image/png"}],"width":920,"height":450}},{"name":"Save your report for convenience.

We at Tempo appreciate your kind words and are especially grateful to hear that Timesheets is the best time tracking add-on.