If a bundle includes an in-game item or DLC that is not refundable, Steam will tell you if the whole bundle is refundable during check-out.Valve cannot provide refunds for purchases made outside of Steam (for example, CD keys or Steam wallet cards purchased from third parties).If you have been banned by VAC (the Valve Anti-Cheat system) on a game, you lose the right to refund that game.We are unable to offer refunds for video content on Steam (e.g.
Previously their policy was along the lines of, “screw you hippy!”I welcome this policy. So if you paid with your bank card or credit card you can expect to see it show up there. When it comes to requesting a refund from Steam, there are a few caveats. If you are denied a refund and think it's a mistake, there is technically a way to appeal. These exceptions will be clearly marked as nonrefundable on the Store page prior to purchase.Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount.
Keep in mind that some payment methods available through stream